Terms and Conditions

Terms and Conditions Flowtraders GYM

Article 1 Facility & Exploitation
Flowtraders offers its employees the option to participate in the sports programme of Flowtraders Gym. High Five Health Promotion B.V. (High Five) offers this service.

Article 2 Participants
The following individuals can participate:
a) Permanent or temporary employees at Flowtraders;

Article 3 Registration
Registration for participation in the sports programme is carried out digitally in High Five Connect. High Five creates a personal page in High Five Connect for every participant. On High Five Connect participants have insight into test data, invoices, direct debit authorisations, workout programmes, reservations and the schedule. Participants can register at https://flowtraders.virtuagym.com/webshop. High Five works in conformance with the Dutch Personal Data Protection Act [Nederlandse Wet Bescherming Persoonsgegevens]. During the registration a new participant is explicitly asked to approve the processing of personal details.

Article 4 Start of participation
Before the participant commences the workout programme, High Five will first administer a fitness test. Except for serious physical limitations identified based on the responses to the medical questionnaire, participation in the sports programme can start immediately.

Article 5 Reporting injuries
If a participant is aware of an injury or other wound, he/she must report this to the fitness coach prior to the workout.

Article 6 Liability
Participation in the High Five activities is done entirely at the participant's own risk. Flowtraders or High Five can in no way be held liable for damage of a material, personal or other nature, for losses or theft. For security and safety reasons at least two people must always be present in the Flow Traders Gym. It is not allowed to use the gym by oneself. The participant will be held liable for damage caused to property of Flow Traders Gym, if this damage is due to the participant's negligence and/or fault.

In case of emergency, please call internal number 9999 during office hours (08:00 - 18:00) or call number 112 outside of office hours

Article 7 Reporting defects and malfunctions
If a participant notices that equipment is not functioning properly, he/she will report this to the fitness coach immediately.

Article 8 Hygiene
The use of a towel while working out is required. Every participant must clean and/or put away the equipment and materials after use. Every participant must wear clean, tidy workout clothes and must wear indoor shoes. We recommend the use of bath slippers in the wet areas. We strongly ask that all rooms be left clean and tidy and that no personal belongings be left behind after opening hours. High Five shall have the right to remove items that are left behind from the rooms and lockers.

Article 9 Food and drinks
It is prohibited to eat in the workout areas. Chewing gum is prohibited during workouts. Drinking in the workout area is only permitted from your own sports bottle.

Article 10 Opening hours, Gym Rules and Additional Guidelines
Opening hours:
Flow Traders Gym is open every working day: Monday to Friday, 07:00 - 20:00, with staff present between 11:30 and 19:00. For security and safety reasons at least two people must always be present in the Flow Traders Gym. It is not allowed to use the gym by oneself. The staffed hours and the activities are listed in the overview of bookable lessons in the schedule in High Five Connect. During holiday periods an alternative schedule can be implemented. Participants can register for participation in group lessons and other activities on the High Five Connect portal. When they are unable to attend, we ask that participants cancel the reservation no later than one hour prior to the lesson to enable other participants to take part in the group lesson or activity.

Gym rules:
below we have outlined the main rules for using the gym, more detailed guidelines are provided is subsequent paragraphs.
• Indoor training shoes and sports wear should be worn while training.
• Office shoes and office wear is not allowed while using the gym.
• Unauthorized persons are not allowed; the gym is only accessible for Flow Traders employees and trainers.
• A towel must be used on all equipment.
• Usage of the facilities and equipment when under the influence of alcohol and/or drugs is strictly prohibited, as is smoking and / or eating in the gym
• The gym should be kept clean; we expect you to leave it just as you want to find it
• Throw your waste in the bin
• Put the equipment back to where it belongs
• Put your used towel (1 P.P ) in the laundry box
In the event of misconduct, unacceptable behaviour, or serious or repeated breach of the House Rules, Flow Traders reserves the right to deny access to the Flow Traders Gym.

Additional Guidelines:
• You can bring your own music and connect your device to the sound system. However, please be considerate to your fellow colleagues who are working or working out when playing your music (i.e., volume, choice of music).
• There is a free towel service. Please put the towel in the laundry box after use.
• You can now use the new BRITA water tap in the gym. Please bring your own drink bottle (or chilly bottle). We have special sports caps available for the chilly bottles.
• Please take your used sports wear and items with you; they should not be left in the gym or in the laundry box. Every item that is left behind will be brought to lost and found at the reception
• Please kindly take a shower after training, if you go back to work. We offer shower facilities with quality shower products which tell a story of sustainability: 96% natural ingredients, sustainable refill options, and support of clean water projects. The products of Marie Stella Maris, shampoo, conditioner, shower gel and body lotion are available in the showers. You need to bring all other products for your personal hygiene with you.

Article 11 Use of equipment
Be careful with the equipment and while training. You can use all the equipment that you see. Please share the equipment with each other if needed. You can move equipment (including spinning bikes, boxing bags, TRX, plyometric boxes, weights, barbells, kettle bells) so that you can have an optimal workout, but please return the equipment back to where it belongs afterwards. Please clean the equipment after use with available cleaning products. Be mindful of your and your colleague’s personal space while training. Ask the trainers if you need any instructions or help.

Article 12 Fight rules in the ring
• Protect yourself at all times
• Wear boxing gloves and shin guards
• Fight each other with respect
• Take off your jewelry
• Do NOT do sparring without supervision of a trainer

In addition, for your own safety and protection we recommend you to:
• Wear a mouth guard
• Wear a groin guard

A number of fighting techniques are prohibited:
• Head Butts
• All techniques targeting the head
• All techniques targeting the back, groin or joints
• All techniques targeting the throat
• Kicks below the knee
• Kicks/Knees on hips
• Elbow Strikes
• Techniques if the opponent is tied up in the ropes
• Throwing or pushing
• Undisciplined conduct of any kind
• Hitting or punching with open glove or the palm side of the glove

Article 13 Schedule changes
High Five can make schedule changes.

Article 14 Payment of personal contribution
At present, no subscription fees are charged.

Article 15 Complaints and/or suggestions for improvements
If a participant has complaints and/or suggestions for improvements, these can be reported to the fitness coach of High Five.

Article 16 Photo and videos
Taking photos and making video recordings are not permitted without written permission from the communication department of High Five and Flowtraders.

Article 17 Rules
Every participant shall be deemed to have taken note of the contents of these rules. The current rules can be viewed at any time on the personal page. High Five reserve the right to modify the house rules. For all memberships agreed by High Five, location Flowtraders and a participant the general terms and conditions of delivery of Fit!vak are applicable.

Article 18 Unforeseen circumstances
In cases not provided for in these rules, a decision shall be taken by High Five.

We (High Five Health Promotion) process all information that identifies you as an individual, such as your email address, phone number, and any other data you provide to us or that we collect, in accordance with the GDPR. When you use our health center, you may be asked to provide your personal data, which may include health-related information. Our privacy policy (https://www.highfive.fit/en/privacy-policy) informs you how we handle data.
We will not process any personal data regarding your health condition or physical status without your explicit consent. This means we will not collect such data without your permission. By completing the registration form and checking the relevant box, you explicitly authorize High Five Health Promotion to process the personal data described above.

Participation in exercise activities always induce health related risks. Your health is your own responsibility. All employees of High Five Health Promotion are passionate for their profession and are dedicated to make any effort to enable you to make optimal use of the offered facilities. With this in mind, we would like to agree what to expect from each other.
Our commitment to you:
1. We will respect your personal decisions and allow you to make your own decisions about what exercise you can carry out.
2. We will make every reasonable effort to make sure we provide a safe sport environment.
3. We will take care that our staff are qualified and meet the requirements of the profession.
4. If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.
Your commitment to us
1. You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, you should get advice from a relevant medical professional and follow that advice, before you use our equipment and facilities.
2. You should make yourself aware of any rules and instructions, including warning notices.
3.You should not carry out any activities which you have been told are not suitable for you.
3. You should let our employees in the sport center know immediately if you feel ill when using our equipment or facilities. During the manned opening hours there is always an employee present in the sport center that has a valid first-aid certificate.

Physical Activity Readiness Self-screening
Using the PAR-Q (Physical Activity Readiness Questionnaire) you can easily decide whether participating in sport and exercise activities is responsible. This test is suitable for every person between 15 and 69 years old.
Use your common sense in answering these questions. Please read the questions carefully before answering with Yes or No.
Start PAR-Q test:
1. Has your doctor ever said that you have a heart condition and that you should only do physical activity recommended by a doctor?
2. Do you feel pain in your chest when you do physical activity? 3. Did you experience pain on the chest while at rest in the las month?
3. In the past month, have you had chest pain when you were not doing physical activity?
4. Do you lose your balance because of dizziness, or do you ever lose consciousness?
5. Do you have a bone or joint problem (for example, back, knee or hip) that could be made worse by a change in your physical activity?
6. Is your doctor currently prescribing drugs (for example, water pills) for your blood pressure or heart condition?
7. Do you know of any other reason why you should not do physical activity?
If you answered on or more questions with Yes:
- please consult your physician before participating in sport and exercise activities of a fitness assessment. Inform your physician which questions you answered Yes.
When you honestly and truthfully answered all questions with a No, it is reasonably safe to assume that you:
- Can start being more active start quietly and slowly build up the activities. This is the easiest and safest way.
- It is possible to have fitness assessments in our facilities. This is an excellent way to chart your general fitness. Hereby you can also plan which activities would fit you needs and wishes. We advise you to test you blood pressure on a regular base. If a blood pressure above 144/90 is measured, consult a physician before making the next step in becoming more active.

Wait a little longer with becoming more active if:
- You dont feel well because of a temporary illness, like a cold or fever feel. Wait until you feel well again.
- You are pregnant consult your physician before becoming more active.